Legal Notice and Privacy Policy

This website is the property of GASTROCULTURA MEDITERRÁNEA SL, hereinafter referred to as TÖUFOOD, with Tax Identification Number B65972010 and address at C/ PRINCEP JORDI 1-5, LOCAL 3, 08014 BARCELONA/SPAIN.

For any enquiry or proposal, please contact us by e-mail: info@toufood.com

This website is governed by the regulations exclusively applicable in Spain, and both nationals and foreigners who use this website are subject to them.

Access to our website by the USER is free of charge and is subject to the prior reading and full, express and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access, which we ask you to read carefully. The USER, when using our portal, its contents or services, expressly accepts and submits to the general conditions of use of the same. If the user does not agree with these conditions of use, he/she must refrain from using this portal and operating through it.

We may at any time modify the presentation and configuration of our website, extend or reduce services, and even remove it from the network, as well as the services and content provided, all unilaterally and without prior notice.

  1. INTELLECTUAL PROPERTY

All contents, texts, images, brands and source codes are our property or that of third parties from whom we have acquired their exploitation rights, and are protected by Intellectual and Industrial Property rights.

The user is only entitled to make private, non-profit use of them, and needs express authorisation to modify, reproduce, exploit, distribute or exercise any right belonging to the owner.

Töufood is a registered trademark and may not be reproduced, imitated, used or inserted without our permission.

The establishment of links to our portal does not confer any rights over it. Likewise, the mere fact of establishing a link to our website does not entitle you to the status of collaborator or partner.

Töufood is not liable for any claims regarding the intellectual property rights of articles and images published by third parties on its website.

Imitation of our website in whole or in part is strictly forbidden.

  1. CONDITIONS FOR ACCESS

Access to our website is free of charge and requires no prior subscription or registration. However, certain services are restricted to certain users and require a registration process and/or identification by means of passwords. These services will be duly identified on the website.

The sending of personal data implies the express acceptance by the USER of our privacy policy.

The user must access our website in accordance with good faith, the rules of public order and these General Terms and Conditions of Use. Access to our website is at the user’s own exclusive responsibility, and the user shall be liable in all cases for any damages that may be caused to third parties or to us.

The user is expressly prohibited from using and obtaining the services, products and content offered on this website by procedures other than those stipulated in these conditions of use and, where appropriate, in the specific conditions governing the acquisition of certain products.

The USER is prohibited from any type of action on our portal that causes an excessive overload of our computer systems, as well as the introduction of viruses, or the installation of robots, or software that alters the normal operation of our website, or in short may cause damage to our computer systems.

Taking into account the impossibility of controlling the information, content and services contained in other websites that can be accessed through the links that our website may make available, we inform you that Töufood is exempt from any liability for damages of any kind that may arise from the use of these websites, outside our company, by the user.

Töufood reserves the unilateral right, without prior notice, to terminate the membership of any USER that the organisation considers to have violated the conditions governing the use of our website, without the USER having the right to make any claim of any kind for this type of action. Likewise, it reserves the right to take appropriate legal action against those who violate these general conditions of use, and the USER accepts that failure to initiate such action does not constitute a formal waiver thereof, and that such action shall remain in force until the legal statute of limitations for infringements has expired.

  1. RESPONSIBILITIES

By making this website available to the user, we want to offer a quality service, using the maximum diligence in the provision of the same, as well as in the technological means used. However, we shall not be liable for the presence of viruses and other elements that may in any way damage the user’s computer system.

We do not guarantee that the availability of the service will be continuous and uninterrupted, due to circumstances caused by problems in the Internet network, breakdowns in computer devices or other unforeseeable circumstances, so that the USER agrees to bear within reasonable limits these circumstances, and therefore expressly waives any liability to Töufood for possible failures, errors and use of the service. Translated with www.DeepL.com/Translator (free version)

The USER assumes all liability arising from the use of our website, being solely responsible for any direct or indirect effect on the website arising, including, but not limited to, any adverse economic, technical and / or legal result, as well as the disappointment of the expectations generated by our portal, the user agrees to hold harmless Töufood for any claims arising directly or indirectly from such events. Translated with www.DeepL.com/Translator (free version)

We do not guarantee the accuracy, veracity and validity of the contents of this website, whether they are our own, of third parties, or linked to other websites, being totally exonerated from any liability arising from the use of the same.

Töufood is exonerated from any liability arising from any claim, including the payment of legal fees, for claims and demands made by third parties for breach by the USER of our terms of use, access and privacy policy, or any other claim for breach of current legislation.

The USER acknowledges that he/she has understood all the information regarding the conditions of use of our portal, and acknowledges that they are sufficient for the exclusion of error in the same and, therefore, accepts them fully and expressly.

The USER is fully aware that the mere browsing of this website, as well as the use of its services, implies acceptance of these conditions of use.

Applicable law and jurisdiction

All matters relating to our website are governed exclusively by Spanish law.

In the event of any discrepancy or difference between the parties in relation to the interpretation and content of this website, all parties expressly waive their right to any other jurisdiction and submit themselves to the Courts and Tribunals of Barcelona.

  1. PRIVACY POLICY

Confidentiality and security are Töufood’s core values and we are therefore committed to ensuring that your privacy is protected at all times and that no unnecessary information is collected. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

  • Who is responsible for the processing of your data.
  • What data we process.
  • For what purposes we collect the data we request from you.
  • What is the legitimacy for its processing.
  • How long we keep them.
  • To which recipients your data is disclosed.
  • What your rights are and how to exercise them.
  • DATA CONTROLLER:

C/ PRINCEP JORDI 1-5, LOCAL 3, 08014 BARCELONA (B65972010)

info@toufood.com

  • PROCESSED DATA:

Depending on the type of service, it will be necessary to process the personal data requested or other data, which may be, as the case may be, the following:

  • Identification data, contact details, address and other data necessary for the management and execution of queries and other communications received through the contact form.
  • Financial and bank details and details of your financial transactions if you make a purchase through the website.
  • Commercial information, if you subscribe to our commercial information.
  • Connection and navigation data (IP address of your device, etc.), if applicable, by means of cookies.

  1. PURPOSES, LEGITIMACY AND CONSERVATION of the processing of data sent through:

  • CONTACT FORM.

Purpose: To provide you with a means of contacting us and replying to your requests for information, as well as to send you communications about our products, services and activities, including by electronic means (e-mail, SMS), if you tick the acceptance box.

Legitimation: The user’s consent when requesting information from us through our contact form and ticking the box to accept the sending of information.

Retention: Once your request has been received through our form or answered by e-mail, if it has not generated a new treatment, and in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.

  • SENDING OF E-MAILS.

Purpose: To answer your requests for information, deal with your requests and answer your queries or doubts. If we receive your Curriculum Vitae, your personal and curricular data may form part of our databases in order to participate in our present and future selection processes.

Legitimation: The user’s consent when requesting information from us via email address or sending us their data and CV to participate in our selection processes.

Retention: Once your e-mail request has been answered, if it has not led to further processing. If we receive your CV, your data may be kept for a maximum of one year for future selection processes.

  • NEWSLETTER/INFO SUBSCRIPTION. COMMERCIAL:

Purpose: To include your data in our distribution list so that you can receive our newsletter and other commercial communications about our products and services. Under no circumstances will a profile be drawn up on your consumption habits or other information to personalise the commercial communications sent to you.

Legitimation: The user’s consent by signing up to our mailing list.

Conservation: Until the user unsubscribes from commercial communications.

  • USER REGISTRATION

Purpose: To formalise your registration and registration in our private customer area to facilitate your future purchases and store, where appropriate, an order history. Sending informative communications about our products and services, including by e-mail.

Legitimation: Consent of the user when registering on the website as a user/web client and as necessary for the execution of the registration (contractual relationship).

Conservation: a. During the time in which the user is registered as a registered user on the website. b. As long as you do not exercise your right to object to commercial mailings or exercise your right to cancel your personal data.

  • PURCHASE OF PRODUCTS/SERVICES.

Finalidad: a. To process and manage the purchase and, where appropriate, delivery of your order and the administrative tasks arising therefrom. b. Send you information and communications about our products and/or services, offers, discounts and events, including by electronic means, if you have consented to this.

Legitimation: a. Execution of a contract for the sale of goods or the provision of services. b. Legitimate interest of the company to keep its customers informed about products and services, offers and other commercial information.

Conservation: a. For the duration of the contractual relationship and, once this has ended, during the legally required retention periods to cover any possible liabilities. b. As long as you do not exercise your right to object to commercial mailings or exercise your right to cancel your personal data.

  • COOKIES:

Cookies are brief pieces of information that are sent and stored on the hard drive of the user’s computer through their browser when they connect to a website. Cookies can be used to collect and store user data while the user is logged in to provide the requested services and are not usually retained (session cookies), or to retain user data for other types of future services and can be retained indefinitely (persistent cookies).

Analytical cookies:

  • Purposes: To collect information to compile statistics that help us to understand and analyse how users use the website. In the case of Google analytics cookies, Google will use the information to evaluate your use of the website, to compile reports on website activity and to provide us with other related services.
  • Legitimation: User consent to accept the use of cookies and legitimate interest in adapting the website to the interests and needs of users.
  • Retention: 2 years or other period according to Google’s policies. You can prevent the collection and transmission of data related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:https://tools.google.com/dlpage/gaoptout?hl=es

Advertising Cookies:

  • Purposes: To collect information about user interaction within the website in order to show you interest-based advertising on other websites within the Google advertising network.
  • Legitimation: User consent to accept the use of cookies.
  • Retention: 10 days or other period according to Google’s policies. You can prevent the collection and transmission of data related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: www.google.com/settings/ads/plugin. For more information about Google Adwords and Google’s privacy policy, please visit: www.google.com/privacy/ads.

More information in Cookies Policy.

Requirements for providing personal data

The provision of personal data requires a minimum age of 14 years and, in any case, sufficient legal capacity to enter into a contract.

If you provide us with personal information about third parties, you warrant that you have provided them with the necessary information about the purposes for which and the manner in which we need to process your personal data.

Obligation to provide us with your personal data and consequences of not doing so.

The personal data requested are necessary to manage your requests, register you as a user and/or provide you with the services you may contract, so if you do not provide them, we will not be able to attend to you correctly or provide you with the service you have requested.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

  1. RECIPIENTS OF YOUR DATA

Your data are confidential and, in general, will not be transferred to third parties, except for the transfers provided for in this Privacy Policy or others that are indicated to you, when these are necessary for the execution of the contractual relationship, when there is a legal obligation or when the provision of the service implies the need to maintain a contractual relationship with service providers in charge of processing. Translated with www.DeepL.com/Translator (free version)

Service providers: In this sense, these third party processors may be external collaborators (service providers) with whom an agreement is maintained, e.g. technology or IT service providers. However, such processors shall act on the instructions of the Controller and shall not process your data for their own purposes.

In general, no international transfers of your personal data to third countries outside the European Union are foreseen. However, the information generated by the Google analytics cookies (Google -analytics) will be transferred to a Google server in the USA. Google is included in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.

  1. RIGHTS IN RELATION TO YOUR PERSONAL DATA

Any individual may withdraw his or her consent at any time, where such consent has been given for the processing of his or her data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relations previously generated.

You may also exercise the following rights:

  • Request access to or rectification of your personal data if it is inaccurate.
  • To request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the restriction of processing in certain circumstances.
  • Request opposition to the processing of your data on grounds relating to your particular situation.
  • Request data portability in the cases provided for in the regulations.
  • Other rights recognised in the applicable regulations.

Where and how to request your Rights: By writing to the data controller at its postal address (C/ Santaló, 133, 08021 – Barcelona) or e-mail address: info@toufood.com, indicating the reference “Personal Data”, specifying the right you wish to exercise and in respect of which personal data.

In case of disagreement with the company regarding the processing of your data, you can lodge a complaint with the Data Protection Authority (www.agpd.es).

  1. SECURITY OF YOUR PERSONAL DATA

In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data provided against alteration, loss, and unauthorised processing or access.

  1. UPDATING YOUR DATA

In order for us to keep your personal data up to date, it is important that you inform us whenever there has been a change in your personal data, otherwise we cannot be held responsible for the accuracy of the data.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.

  • VALIDITY OF THE GENERAL TERMS AND CONDITIONS OF THE WEBSITE AND THE PRIVACY POLICY
  • These General Terms and Conditions and Privacy Policy have been modified as of 1/6/2020. We can change them at any time: please check the date of issue each time you log on to our website to ensure that no changes have been made that may affect you.